Housing Support Grant

The Housing Support Grant is paid by the Welsh Government to each Local Authority in Wales to commission and fund services and activities which prevents people from becoming homeless, stabilises their housing situation, or helps potentially homeless people to find and keep accommodation. 

The purpose of the activities and services funded through the grant is not to replace the Council's statutory homelessness prevention duties, but rather to augment, supplement and support those duties. Cyngor Gwynedd commissions and funds providers to offer support to vulnerable individuals to avoid homelessness and to stabilise their housing situation so they can retain their tenancy and enable them to live independently. 

There are a number of providers currently offering housing support services in Gwynedd, details are in the Directory of Services 

Housing Support Grant – Directory of Services 

The grant funds housing related support and is available to vulnerable people to address the sometimes multiple problems they face, such as:

  • Issues with debt and managing money
  • Tenancy management and support to settle and maintain a home
  • Support with substance misuse
  • Support for victims of violence against women, domestic abuse and sexual violence
  • Mental health issues
  • Help to understand, read and fill in forms, letters and bills
  • Support to develop practical living skills
  • Support to look for work, training and employment
  • Support to join local communities and groups
  • Support to link with agencies
  • Help rebuild relationships
  • Support to find suitable accommodation 

If you think you need assistance with one or more of the above then you may qualify.

Applications for housing related support should come through Cyngor Gwynedd’s Single Point of Access (SPOA) Team, or in some cases directly with the support provider. Details on the application route to be followed for individual projects can be found in the Directory of Services.

You can self-refer or you can ask someone to refer on your behalf. The SPOA Team will accept referrals from all agencies including Homeless Services, Social Services, Probation, NHS, Police, GP surgeries, Charities, information providers such as CAB, family, friends or neighbours. 

For projects where applications are made to the SPOA Team referrals should be sent to SPOAAdranTai@gwynedd.llyw.cymru, you can also call 01286 685100. 

For projects where applications are made directly to the provider, the contact and application details for that project will be in the Directory of Services.

All Housing Support grant providers must satisfy strict conditions and criteria to ensure that a service of the highest standard is provided. All providers are accredited, and they must supply evidence which confirms their:

  • financial viability
  • competence to handle and account for the Housing Support Grant
  • have effective employment policies
  • have robust management procedures
  • competence/track record
  • can demonstrate examples of good practice.

If these standards are not executed or if you have a complaint about the service you have received from a service provider, contact the Commissioning Unit in the Housing and Property Department:

  • E-mail: HousingSupportGrant@gwynedd.llyw.cymru
  • Phone: 01766 771000
  • Address: Commissioning Unit, Housing & Property Department, Cyngor Gwynedd, Stryd Y Jêl, Caernarfon, Gwynedd, LL55 1SH”