I need help with energy bills

ECO4 Flexible Eligibility (LA ECO4 FLEX) Funding

A scheme that helps people save energy and money on heating their homes. Under ECO4, you could be eligible for energy efficiency improvements in your home such as a new central heating system, solar panels and/or insulation.
ECO: More information

Council Tax Reduction

A Council tax reduction is a reduction in your Council tax bill based on your income, the size of your family, other adults who live with you and the amount of Council tax you must pay.
More information about council tax reductions

Cost of living Help

If you’re struggling with day-to-day costs, support is available to help with bills, food and other household costs.

More information: Cost of Living Help

Croeso Cynnes (Warm Welcome)

Several locations across Gwynedd offer a ‘Warm Welcome’ for anyone to come in for shelter, chat, and a cup of tea.

Croeso Cynnes (Warm Welcome): More information

Empty Homes Schemes

Schemes are available to renovate empty homes to an acceptable standard of living, this includes grants and loans from Cyngor Gwynedd and the Welsh Government.

This can include measures to improve the energy efficiency of the house and make it warmer.

Empty Homes Schemes: More information

Nest Wales

Nest Wales provides impartial energy advice and can offer free energy efficiency improvements to those who qualify.
Nest Wales: More information

Discretionary Assistance Fund (DAF)

A grant to help pay for essential costs, such as food, gas, electricity, clothing, or emergency travel.
DAF: More information

Citizens Advice - Advicelink Cymru

Funded by the Welsh Government, this project focuses on providing advice on complex benefits, debt, employment, discrimination, and housing issues.
More from Advicelink

Council Tax exemption or reduction for severe mental impairment

Anyone who is medically certified as being Severely Mentally Impaired (SMI) may be eligible for a Council Tax exemption or discount. This means that the person will have a severe impairment of their intellectual and social functioning that appears to be permanent.
More about Council Tax exemption or reduction for severe mental impairment

Green Homes Wales

Helping homeowners in Wales make energy efficient improvements to their homes.
Green Homes Wales: More information

Pension Credit

Pension Credit gives you extra money to help with your living costs if you’re over State Pension age and on a low income.
Pension Credit: More information

Cold Weather Payment

You may get Cold Weather Payments if you’re getting certain benefits or support for Mortgage Interest.
Cold Weather Payments: More information

Great British Insulation Scheme (GBIS)

GBIS is a scheme run by Ofgem. It is designed to provide improvements to the least energy efficient homes in the UK to tackle fuel poverty and help reduce energy bills.
More about GBIS

Warm Homes DIscount Scheme

You could get a £150 discount on your electricity bill under the Warm Homes Discount Scheme. The money is not paid to you – it is a one-off reduction off your electricity bill.
Warm Homes Discount Scheme: More information

Attendance Allowance

Attendance Allowance helps with extra costs if you have a disability or health condition severe enough that you need someone to help look after you.
More about Attendance Allowance

Find ways to save energy in your home

If you own a property, you can get recommendations from the UK Government on home improvements that could make your property cheaper to heat and keep warm.
Information about ways to save energy in your home

Boiler Upgrade Scheme

The scheme provides grants to encourage property owners to replace existing fossil fuel heating with more efficient, low carbon heating systems.

More information: Boiler Upgrade Scheme

Water

• Support with bills: Dŵr Cymru

• Welsh Water's Support Fund for Working Households

Electric and Gas

• Find My Supplier (Gas only)

• Scottish Power Hardship Fund

• OVO Extra Support

• EDF Customer Support Fund

• Financial assistance for Octopus customers missing out on Winter Fuel Payments
  

Information and resources

• Ask Bill: Impartial information and advice about money and bills
• Electric blankets scheme from Octopus to support customers most in need
  

• Smart Meters: Information about installing a smart meter in your home or business

Many suppliers have resources similar to the above. Visit their website to see what's available.

Financial help

• Fuel Bank Foundation: Advice for people struggling to pay their energy bills.

• Fuel Bank Foundation: Emergency heat fund for homes not connected to the gas grid.

• Money Helper: Free and impartial financial assistance, with government support.

• Age Cymru: Specialised advice for older people.

• Advicelink: Funded by the Welsh Government, this project focuses on providing advice on complex benefits, debt, employment, discrimination, and housing issues.

Grant / scheme finders

• Turn 2 Us: A useful grant search engine.

• Benefit Checker - Turn 2 Us: Check which means-tested benefits you may be entitled to.
• Lightning Reach: A useful grant search engine.
• EntitledTo Benefits Calculator: Help to check if you’re claiming everything that you’re entitled to.
• Charis: Scheme search engine for people in financial difficulties.

The Family Information Service is a statutory service that offers free advice and support to all families when they need it most. 

More information: Family Information Service

Cartrefi Clyd

Cartrefi Clyd offer a subsidised service to help homeowners make their properties fit for the future, whilst managing the challenges associated with retrofit.
Read more about Cartrefi Clyd

Older not Colder: Care and Repair Cymru

Care and Repair Cymru is a Welsh charity which works to ensure that all older people can live independently in a safe and warm.
Read more about Older not Colder: Care and Repair Cymru